Vacation time is priceless. That’s why we take special care to ensure that everything
goes smoothly when you rent a home, cabin, condo or villa through Zonder. We’ve
created the Zonder Customer Bill of Rights* so you know what to expect...
- While some sites recommend that you meet the owner and visit the
property (before you book), we think that's…uh…crazy? Our professionally managed
properties mean you can book with confidence that you’re getting just what you expected.
- Book online or over the phone, 24 hours a day, with instant confirmation.
- Your transaction is safe and secure. We're backed by Trust Guard,
TRUSTe and are a member of the Better Business Bureau.
- All listings provide clear and accurate information to help you
select the right property.
- All rental policies are provided to you during the booking process
(no paper contracts!).
- Prior to arrival you’ll receive clear instructions on how to access
the property.
- Zonder is a trusted intermediary between you and the property manager.
We hold security deposits on your behalf.
- Your personal information is YOUR personal information. We will
never share your information with anyone without your consent. View our privacy policy.
- Speak to a real human being 24/7. If you ever need us for any reason,
we're just a click or a phone call away.
- Search, find and book vacation rentals with ease and confidence
knowing that you're getting what you see and that Zonder is there to help along
the way.
- These Rights are subject to Zonder's
Rental Agreement and, as applicable, the operational control of the management company, and apply only to bookings completed through
Zonder branded products.